Guardrails you set

Casino Adrenaline Responsible Gambling for Play That Stays a Pastime

From the moment you register, play is 18+ only, and each Casino Adrenaline account carries deposit limits, loss limits, session reminders, self-exclusion and reality checks.

Set a deposit limit

Help close at hand

Minimum Age, Licence and Helpline

By the end, you will know every safeguard on your account and where help sits.

Item

Detail

Minimum age

18+

Licence and regulator

Gaming Control Board Curaçao, OGL/2012/6800/957

National self-exclusion register

BetStop

National Gambling Helpline

1800 858 858

Limits and exclusion questions

[email protected]

Your settings

Which Tools Does Your Account Hold?

Spend a moment here and you will know each tool and the situation it suits.

A ceiling on deposits

A deposit limit caps what you pay in. A rough week cannot become a heavy one, so switch it on before your first session.

That chasing feeling

A loss limit halts play once your net losses hit the figure you chose. Switch it on if a chase has ever cost you more than planned.

A nudge mid-session

Session time reminders nudge you when a set stretch of play has passed. Switch them on if hours slip by without you noticing.

An account on hold

Self-exclusion locks your account for a stretch you choose. Reach for it once play stops feeling like a pastime, before a restless evening decides for you.

Losing track of time

Reality checks surface how long you have been playing and what it has cost so far. Turn them on at the start, when sessions tend to run long.

Limit setup

Inside your profile

Open your Casino Adrenaline account and find the settings area in your profile menu, then look for the section on limits and controls.

Check the list first

In that section the tools are listed by name; check that deposit limits, loss limits and session reminders all appear before you change anything.

Which one do you need?

Pick the tool that matches the gap you want closed, whether deposits, losses or screen time; each one acts on its own.

Set while calm?

Confirm the change and keep a note of the figure you picked. A number chosen while calm, before play, is easier to keep.

Escalation options

A day off versus a door that stays shut

Break first, come back later. A time-out freezes your account for a few hours or days, set inside the casino account before you begin play. Deposits, bets and bonuses stop for that window, and the break lifts by itself once it runs out.

How long do you need? Self-exclusion closes your account access for a long stretch, again arranged inside the casino account, and it will not be undone early. Logging in, depositing and playing stay blocked for the whole period you picked.

Cover beyond one casino. BetStop is the national self-exclusion register, run by the Australian Government through ACMA, with a minimum period of 3 months. Join online at the register in about five minutes, and licensed providers must stop your betting and marketing. betstop.gov.au

Free and confidential support

When the worry outgrows the game

National Gambling Helpline

Free counselling by phone, chat and email, answered around the clock every day, for players and for the people worried about them. Confidential, and it can point you to local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings across Australia where people who gamble sit with others who understand the pull, in person or online. Relatives are welcome to come along. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, with advisers who help you sort out money trouble without judgement, on weekdays during office hours. ndh.org.au

Read the signs honestly

Noticing these signs early keeps a habit from hardening, because a limit set before play or a pause taken now is a simple first step rather than a rescue.

Scan this list and be honest about how many feel familiar.

Playing longer than you planned before you sat down
Depositing more than the budget you set
Chasing a loss with a bigger stake
Hiding your play from family or friends
Borrowing money or selling things to fund play
Feeling restless or low when you cannot play
Play crowding out sleep, work or people you love

You are asking now

Read These Before You Set Anything

01Does self-exclusion here block me at other casinos too?+

Not on its own. A self-exclusion set inside your Casino Adrenaline account covers this site only, so other sites stay open to you. BetStop, the register run by the Australian Government through ACMA, is the one step that reaches every licensed provider in the country.

02Can I change a deposit limit I already set?+

Yes, from the same part of your account where the limit was set. Choosing a lower figure is the simpler move; moving it up is also possible there. Decide the number before your next session rather than in the middle of one.

03What if I want my account closed permanently?+

Send the request to [email protected] and the support team handles it for you. Once an account is closed it is not reopened, so treat it as a final step. If a pause would be enough, ask for that instead before you commit.

04What does a short pause actually block?+

A pause freezes your play without ending the relationship, so the account stays and access returns by itself when the period runs out. Until then, no betting is possible. Many players use it as a cooling-off spell rather than a permanent exit.

05Can a self-exclusion be lifted before the period ends?+

No. An exclusion runs for the whole period you chose and cannot be shortened in the middle of it. That is the point of the tool: the decision is made once, while you are thinking clearly, and it holds for you later.

06How do I help a family member who plays too much?+

The National Gambling Helpline on 1800 858 858 advises relatives as well as players, around the clock, at no cost. Counsellors there will talk through what you have noticed and what you can say. Gamblers Anonymous Australia also runs peer meetings for families.